NPA Resolution in Delhi
Once a loan account in Delhi is classified as a Non Performing Asset — formally, when interest or principal is overdue for more than 90 days under the RBI prudential framework — the bank's recovery file moves out of the branch and into a dedicated stressed-assets / NPA cell. In Delhi, that cell typically sits at the circle, zonal or corporate office, and decisions on settlement, restructuring or enforcement are taken by a sanctioning committee — not by your relationship manager.
Delhi houses the head offices and northern zonal offices of every major PSU bank — SBI Local Head Office at Parliament Street, PNB at Bhikaji Cama Place, Bank of Baroda, Canara, Union, IDBI, Bank of India — alongside private bank corporate centres (HDFC, ICICI, Axis, Kotak, IndusInd) and a dense ARC presence (Edelweiss, Phoenix, JM Financial, ACRE). This is why resolution in Delhi is fundamentally a committee exercise: your file is read against the bank's internal OTS matrix, comparable settlements, the realisable value of any security, and the realistic source-of-funds plan you can demonstrate. A senior ex-banker advisor frames the file in that language from day one — which is why properly built files close at meaningfully better discounts than self-filed proposals.
