Hindi Guide · Loan Settlement
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Loan Settlement Kaise Kare: Bank Se Settlement Karne Ka Poora Process (2026)

Agar aapka loan account NPA ho chuka hai aur EMI chukana mumkin nahin raha, to bank ke saath one time settlement (OTS) ek legal aur RBI-recognised raasta hai. Lekin settlement tabhi manzoor hota hai jab aap sahi authority ke paas, sahi documents ke saath, sahi number lekar jaate hain.

  • Settlement ka poora step-by-step process, shuru se NOC tak
  • Kitna waiver realistically milta hai — loan type ke hisaab se
  • Wo galtiyan jo settlement ko kharab kar deti hain
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Key takeaways

What this Hindi Guide guide covers

Settlement se pehle account ka NPA hona zaroori hai — standard account par bank aam taur par OTS nahi deta.
RBI ke June 2023 framework ke baad har bank ke paas board-approved compromise settlement policy honi chahiye.
Unsecured loan par 40–65% aur secured loan par security value ka 65–85% tak settlement hota hai.
Kabhi bhi recovery agent ke personal account mein paisa na bhejein — sirf bank ke official account mein payment karein.
Settlement ke baad CIBIL report mein 'Settled' likha aata hai, jo 7 saal tak dikhta hai — isko rebuild kiya ja sakta hai.
Written by
Sharad Wardhan
MD, NPA Experts
CA, ex-Deputy Vice President (Banking)
Legally reviewed by
NPA Experts Legal Review Panel
Empanelled counsel practising before DRT, DRAT and High Courts
Last updated
July 12, 2026
Editorial policy

This page is for general information. It is not legal, tax or investment advice. Every NPA / SARFAESI / DRT matter is fact-specific — speak to a qualified advisor before acting.

Reference table

Settlement Process — Stage by Stage

Har stage ka apna kaam aur apna time hota hai. Yeh timeline aam cases par based hai.

StageKya karna haiSamay
1. Account status checkStatement lekar principal, interest aur charges alag karein1 week
2. Hardship documentationIncome loss, medical, business failure ke proof1–2 weeks
3. OTS proposalBranch head / nodal officer ko written proposal1 week
4. Bank reviewValuation, credit committee, sanctioning authority3–8 weeks
5. Sanction letterAmount, deadline aur terms likhit mein1–2 weeks
6. PaymentUpfront + balance, sirf bank account meinAs per letter
7. NOC + charge releaseNo-Dues Certificate aur CERSAI charge satisfaction15–45 days
Section 1

Settlement kab karna chahiye aur kab nahin

Settlement har situation ka jawab nahi hai. Agar aapki income wapas aa rahi hai aur 12 mahine mein dues clear ho sakte hain, to restructuring ya EMI reschedule behtar hai — usme CIBIL par 'Settled' ka daag nahi lagta. Settlement us waqt sahi hai jab income sach mein khatam ho chuki ho aur ek lump sum arrangement ho paye.

Doosri baat timing ki hai. Bank ka rukh tab narm hota hai jab account NPA ho chuka ho aur recovery lambi dikh rahi ho. Lekin agar SARFAESI ke tahat auction notice publish ho gaya, to aapki bargaining power kam ho jaati hai. Sabse achha window hai — 13(2) notice ke baad aur auction publication se pehle.

Section 2

OTS proposal kaise likhein

Proposal ek page se zyada nahi hona chahiye, lekin usme chaar cheezein zaroor honi chahiye: account number aur outstanding, hardship ka kaaran documentary proof ke saath, offer amount, aur payment structure (kitna upfront, baaki kitne dinon mein).

Proposal branch manager ke saath-saath bank ke nodal officer ko bhi bhejein aur acknowledgement lein. Recovery agent ke through proposal bhejna sabse badi galti hai — agent ke paas sanction ka adhikar hota hi nahi.

Account details

Loan account number, sanction date, current outstanding ka breakup.

Hardship proof

Termination letter, medical bills, GST returns, bank statement.

Offer

Ek clear number, jo aap sach mein arrange kar sakte hain.

Structure

Jaise: 25% sanction par, baaki 90 din mein.

Acknowledgement

Inward stamp ya email receipt — record rakhein.

Section 3

Kaun se documents chahiye

Bank ka credit committee sirf kagaz dekhta hai. Zubani baat se koi file aage nahi badhti. Neeche wo documents hain jo har settlement file mein hone chahiye.

Identity & account

PAN, Aadhaar, loan account statement, sanction letter ki copy.

Income proof

ITR ya Form 16 (3 saal), salary slip ya business income proof.

Hardship proof

Job loss letter, medical records, unit closure proof, GST returns.

Asset & liability

Property papers, list of other loans, bank statements (12 months).

Funding source

Settlement ka paisa kahan se aayega — family, asset sale, ya arrangement.

Section 4

Wo galtiyan jo settlement bigaad deti hain

Sabse aam galti hai bina likhit sanction letter ke payment kar dena. Agar payment ho gaya aur letter nahi mila, to bank baad mein balance claim kar sakta hai aur aapke paas koi proof nahi hoga.

Doosri galti hai agent ko cash dena. Teesri hai post-dated cheque dena jise honour nahi kar sakte — cheque bounce hone par Section 138 ka criminal case ban jaata hai. Chauthi galti hai NOC ke baad CERSAI charge satisfaction file na karana, jisse property par bank ka charge kaagzon mein bana rehta hai.

Bina sanction letter payment

Kabhi nahi. Pehle letter, phir paisa.

Agent ko cash

Sirf bank ke designated account mein payment.

Cheque bounce

PDC sirf tabhi dein jab funds pakka ho.

NOC na lena

No-Dues Certificate aur charge release dono zaroori hain.

CIBIL check na karna

60 din baad report dobara pull karein aur status verify karein.

Section 5

Settlement ke baad CIBIL par kya asar padta hai

Settlement ke baad account 'Settled' status ke saath report hota hai aur score aam taur par 75–130 point girta hai. Yeh record 7 saal tak rehta hai. Koi bhi consultant jo isko 'delete' karne ka dava kare, wo galat hai.

Lekin score dobara ban sakta hai. FD ke against secured credit card lein, utilisation 30% se neeche rakhein, har payment time par karein — 18–24 mahine mein 700+ score wapas aa jaata hai. Aur agar aage home loan lena hai, to waived amount baad mein chuka kar status 'Closed' karwaya ja sakta hai.

Frequently asked

Hindi Guide — answered questions

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